The Progrow Teaching System is used as a delivery vehicle in each student training program to integrate personal and business skills with technical skill training. Each one of the programs teach much needed skill sets and are collectively known as ‘THE COMPLETE WORKS.’
Training materials are modular and designed to integrate seamlessly with technical training. Each program comes with its own student workbook and audio CD, and is taught through DVD with teacher facilitation to check understanding and ensure maximum effectiveness in the student salon.
Embracing Change
Students will learn the necessity to embrace change in both the school environment, and eventually the workplace. They’ll also learn how to overcome fear & use CHANGE to their advantage. Students will be able to capitalize on these new tools and market and fuel their personal and business growth.
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–Sacha, Nuts and Bolts Student
The Complete Retail Experience
Students will learn that successful retailing is an essential component of legendary customer service and is an integral part in creating and growing the economy. One person can make a difference, and the days of pushy selling tactics are in the past. It’s the why not the how. Students will be able to increase retention, and deliver consistent customer wow.
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-Mattie Forsyth, Nuts and Bolts Student
How to Build Your Business
Students will learn how to build their business and what tools they will need to do it. This book focuses on the essential role that the front desk plays, and the importance of analyzing client profiles. They will learn how to get clients, keep them, up-service them and get referrals by delivering legendary customer service.
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-Burgandy Herrboldt, Nuts and Bolts Student
Customer WOW
In the final book in the series, students will learn how to identify the clients’ needs, and create an exceptional customer experience. They’ll explore how to use “WOW” as a catalyst for customer loyalty, generating new clients & obtaining client referrals. After completing this book, students will know how to think like a business person, how to develop business planning strategies, and how to work smarter, not harder.
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-Kara Thompson, Nuts and Bolts Student